Assign modules on offcanvas module position to make them visible in the sidebar.

Personal Care
Personal Care
Supported Living
Supported Living
Domestic Tasks
Domestic Tasks

      

dcslogo new 2017b   Tel: 02034412577

You're at the Centre
You're at the Centre

of Our Care

We are specialist domiciliary
We are specialist domiciliary

Care Providers

You're at the Centre
You're at the Centre

of Our Care

to provide the highest quality
to provide the highest quality

of Care Services

Previous Next Play Pause

SAFEGUARDING – with respect to adults at risk

“Safeguarding is Everyone`s business” Care Act 2014

It is everyone’s responsibility to consider the safe guarding of our clients, as it is a right rather than a privilege.

What is abuse?

Abuse can be seen a ongoing or occurring at one incident, there are many different types of abuse.

Type of abuse

Physical abuse: Such as rough handling, unreasonable restraint, hitting, burning, pushing or kicking someone, locking someone in a room are all considered physical abuse.

 Sexual abuse: Such as inappropriate touching or forcing someone to take part in or witness any sexual act against their will.

Psychological / Emotional abuse: Such as intimidation, bullying, shouting, swearing, taunting, threatening or humiliating someone.

Financial abuse: Such as theft, fraud, coercion over wills, misusing someone’s money, property or other belongings without their agreement.

Discriminatory abuse: Such as ill-treatment or harassment based on a person’s age, sex, sexuality, disability, religious beliefs or ethnic group.

Institutional abuse: Through rigid regimes, systemic poor care, poor organisational culture, lack of resources, denial of choice, lack of dignity and respect for service users.

Modern slavery: Such as slavery, human trafficking, forced labour and domestic servitude Domestic violence Including psychological, physical, sexual, financial, emotional abuse; so called ‘honour’ based violence

Neglect: Such as failing to provide necessary food, heating, equipment, care or medicine. Self-neglect. This can cover a wide range of behaviour, including hoarding, failing to attend to personal care needs, failing to maintain property in a safe condition. 

 

At Daallo care services, we developed a robust and effective system to safeguard our service users including regular training for our staff.

Emergency:

In Emergency, if you think the person being abused is at risk of harm and needs immediate protection; call the police on999. It is important to remove the person from immediate danger if possible, if not wait for emergency services to arrive and assist from a safe distance.

If someone tells you they have been abused you should:

React calmly and take what they say seriously.

Re-assure the alleged victim that they were right to tell you and that they are not to blame.

Tell them that you will keep the information they give you confidential, but that you may have to give other people details at some points. (NO SECRETS)

Take careful notes of what the individuals tells you – be careful to listen record them exactly in their own words.

And most importantly inform the manager. 

Important source of advice and support

Action on Elder Abuse (AEA)

UK helpline: 08088088141 (FREE PHONE)

Website:www.elderlyabuse.org.uk

Email:This email address is being protected from spambots. You need JavaScript enabled to view it.

Public Concern at Work (PcaW)

Helpline: 02074046609

Website:

www.pcaw.co.uk/help_individual/helpline.html

Email:This email address is being protected from spambots. You need JavaScript enabled to view it.

 The Relatives and Residents Association

Website:www.relers.org

Advice line: 02073598136 (Mon – Fri 9.30am – 4.30pm)

Victim Support

Victim Support Line: 084533030900

Typetalk: 180010845303030900

Website:victimsupport.org.uk

Woman`s Aid

National Domestic Violence helpline

08082000247 (Free phone Mon – Sun 24 hours)

Website:www.womenaid.org.uk

Ann Craft Trust

General Enquiries: 01159515400

Email:This email address is being protected from spambots. You need JavaScript enabled to view it.

Website:www.anncrafttrust.org